Effective Date: August 1, 2023

Last Updated: July 12, 2023

Shipping Policy: 3 to 7 Days

At Keenbey, we are committed to providing timely and reliable delivery. Our standard shipping timeframe is 3 to 7 business days. Below is a detailed overview of our shipping process:

Order Processing:

Orders are processed promptly upon receipt. This includes verifying order details, checking product availability, and preparing your package for shipment.

Dispatch Time:

We typically dispatch orders within 24 to 48 hours, excluding weekends and public holidays.

Shipping Methods:

We partner with trusted carriers to ensure safe and secure delivery. Shipping methods are selected based on destination, package weight, and your chosen preferences at checkout.

Estimated Delivery Time:

Standard delivery takes 3 to 7 business days from the dispatch date. Delays may occur due to weather, natural disasters, or other unforeseen logistics issues.

Shipping Charges:

Shipping fees are calculated during checkout based on destination, package weight, and selected method. Charges will be clearly displayed before purchase confirmation.

Order Tracking:

All shipments include tracking. Once dispatched, you’ll receive a tracking number via email or SMS, depending on your communication preferences.

Delayed Shipments:

In rare cases of delay, we will notify you promptly with an updated delivery estimate.

Incomplete or Incorrect Addresses:

Please ensure all shipping details are accurate at checkout. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

Need Help?

For any questions or concerns about our shipping policy, please reach out to our customer support team.

Please note that our office hours are 9:00 AM to 6:00 PM (except Sundays).

WhatsApp: Send a message on WHATSAPP (+91-98716-97443).

Email: Compose an email to care@keenbey.com.