Shipping Policy





Shipping Policy: 3 to 7 Days

Our shipping policy aims to provide our customers with timely and efficient delivery services. We strive to ensure that your order reaches you within the specified timeframe of 3 to 7 days. Here's a detailed overview of our shipping policy:


Order Processing:

Upon receiving your order, our team will initiate the processing procedure immediately. This involves verifying the order details, checking product availability, and preparing the package for shipment.

Dispatch Time:

We make every effort to dispatch your order as soon as possible. Generally, orders are shipped out within 24 to 48 hours after the order placement, excluding weekends and public holidays.

Shipping Methods:

We use reliable and reputable shipping carriers to ensure the safe and secure delivery of your package. The shipping method utilized may depend on factors such as the destination, package weight, and shipping preference.

Estimated Delivery Time:

The estimated delivery time for standard shipping is between 3 to 7 business days from the date of dispatch. Please note that this time frame may vary depending on your location and any unforeseen circumstances like natural disasters, adverse weather conditions, or logistical issues beyond our control.

Shipping Charges:

Shipping costs will be calculated based on the destination, package weight, and shipping method chosen during the checkout process. Customers will have visibility of the shipping charges before finalizing their purchase.

Order Tracking:

We provide order tracking services for all shipments, allowing you to monitor the progress of your package until it reaches your doorstep. Once your order is dispatched, you will receive a tracking number via email or SMS, depending on your preferred communication method.

Delayed Shipments:

In the rare event of a delayed shipment, we will make every effort to notify you promptly and keep you informed about the new estimated delivery time.

Incomplete or Incorrect Addresses:

Please ensure that you provide us with accurate and complete shipping information during the checkout process. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.


Contact Us

Please feel free to contact our customer support team if you have any further questions or concerns regarding our shipping policy. We are committed to delivering your order to you as efficiently as possible and ensuring your satisfaction with our products and services.

Please contact us using the provided contact information on our website or send an email to care@keenbey.com.

Last updated: July 12, 2023